SHIPPING

HOW MUCH DOES SHIPPING COST? 
AUSTRALIA

We offer FREE PRIORITY SHIPPING on all orders.

NEW ZEALAND
We offer FREE PRIORITY SHIPPING on orders of 2+ items.
Orders for one item are 5 AUD.

HOW LONG WILL MY ORDER TAKE TO ARRIVE? 
Orders are dispatched from our central warehouse located near Hong Kong and are generally delivered within 3-5 business days.

Occasionally there can be delays with customs and/or couriers which may affect your delivery timeframe from time to time.

CAN I TRACK IT? 
Once your order has been dispatched we will send you a confirmation email containing your specific tracking number. If you do not receive please email orders@lilybod.com

All orders require a signature on delivery.

Make sure your delivery address is attended during business hours. 
We cannot send to PO BOXES/Locked Bags, please ensure a street address is given.

WHICH COURIER SERVICE DO YOU USE? 
We use TOLL PRIORITY and DHL Express Worldwide.

AVAILABILITY. 
Please note, very rarely items may not be available. In this instance, we will be in touch and offer you a replacement size/colour or full refund for the unavailable item.

AM I RESPONSIBLE FOR DUTIES & TAXES ON TOP OF MY ORDER? 
Duties and taxes may be applied by customs in the country where the delivery is made. The responsibility for any customs duties, foreign taxes or other fees that may be imposed will rest with the customer. Please contact your local customs office if you would like to seek more information regarding taxes and duties.